By Chetan Datta Poduri
The other day I had a tough time explaining mobile telephony and its advancements to my dad who’s around 85 years old. Both of us are highly educated. Neither of us knew modern technology well. Nevertheless, me being a self-taught-geek-or-engineer-or-technologist-of-sorts keep explaining the advancements in technology at regular intervals to my father.
My father, 85, is still actively practicing in a nearby trust hospital. He retired from government service almost two decades ago. Ever since he has been actively consulting patients in local private hospitals. He always says that keeping oneself active (physically or professionally) is more than sufficient to keep ourselves healthy.
“No exercises needed”, he would say whenever someone asked him, and would add, “there isn’t any beach or a lake resort in the arid Hyderabad to sit back and relax. So, the patients give me some avocation to pass my time”.
I must also confess that my father has been using hearing aids in both the ears since he was 50 years old, and amnesia slowly started getting the better of him four years ago…
*
Six years ago, another problem cropped up…
In December 2019, as you all know this planet was plagued by the COVID-19 pandemic. Amidst this hullabaloo, China made a small significant technological advancement – China silently unrolled 5G mobile telephony[1] in Wuhan.
As March 2020 neared, Indian government announced harsh restrictions, prominent amongst them are the lockdowns. To complicate the matters, my dad’s patients desperately needed to consult him for whatever…
… So, literally imprisoned at home my father embarked on video consultations to patients through WhatsApp. That represented the flashpoint between my dad and me.
Dad started complaining that his video conferences were not working properly.
The self-taught engineer in me explained that for proper video streaming and conferencing the mobile handset needs to have certain amount of memory in its RAM and storage all of which must be compatible with the ‘xG’ mobile telephony the government or service provider is offering (where ‘x’ represents a whole number like 2, 3, 4 or 5 and in near future can be 6 also). Like a true technocrat, I explained all the technology I knew with appropriate diagrams and flow-charts.
“What’s this RAM and storage?” asked my dad
“Well, I think RAM means Random Access Memory…”, I quipped peering through the edge of my glasses.
“What’s with the storage?”
“Well, everything your mobile handset receives, be it SMS or any other notifications or photographs you click with your mobile camera, it needs to keep somewhere. It needs a filing cabinet. That is called storage. If your handset has something called an SD card, it is external storage while every handset is sold initially with some storage called ‘internal storage’…”
“So … how much area does this storage take”
I casually replied, “Usually it is measured in GBs (giga bytes) … Your handset, I guess is some 16 GB or so… Mine’s about 32 GB…”
It’s been six years since we have had this discussion. The then government complicated the situation in our house by announcing that in another six months it will roll out 5G services in India to compete with Chinese …
“Ok! That’s alright but why are my phone calls not up to the mark. What does it have to do with storage? I understand if it is missing SMS, photos, storing and retrieving videos, etc… But why is the voice of the caller invariably broken or videos not clear?”
“Well, you might be using a 3G handset. Presently, the service providers are offering 4G+ services. Maybe you need to change your handset”
“Do I look like a fool? On one hand you are saying my phone is 16 G and on the other hand you are saying that government is offering only 4G services. Are you trying to ridicule me?”
Dumbstruck I tried to convince my dad. “Daddy, telephony G is different from storage GB … G of telephony means Generation and GB is giga bytes… 4G is different from 16 GB”.
“I know… I know… If government is offering only 4G and I have a 16 G handset, and there are two SIM cards in my handset 4G multiplied 4G is 16 G… then why is my handset not working properly?”, dad said angrily.
As an adolescent, I always felt that my father was very poor in mathematics and that’s perhaps why he asked me to opt for Biology stream in college. Had I known then that he knew how to square 4, I would’ve opted for mathematics stream giving many-a-CEOs a good run for their money…
“No!” I yelled, “the G in xG is different from GB”
“Now… Now… Now… My hearing aids are working properly… no need to shout… unnecessarily you’ll be disturbing the neighbours… Tell me, if my handset is 16 G why is it not working in 4G technology?”
I tried to pacify myself, “guess he has a hearing problem with letter ‘B’…”
“This G is not the same as that GB… Both are different…,” I said at the top of my voice
“Ok… But how to solve the problem?”
“Change your handset to something that can support 4G services…”
“But it is lockdown now… So… what’s the alternative?”
“The only alternative is to wait till they relax the lockdown and buy a new one until then endure the faulty video and audio calls… No other way out…”
*
Twenty years ago, in 2002, I bought my first mobile handset – a Nokia 3100 for about Rs3000. I was in Shimla, Himachal Pradesh then. There was a delayed roll-out of mobile telephony in North-western India and Kashmir regions of India for obvious reasons of them being very next to enemy nations, China and Pakistan. It was 2G technology then. Subsequently, a number of cheap Chinese, Taiwanese, Vietnamese and Korean mobile handsets invaded India.
Back in 1991 CE, when India liberalised its economy, India was invaded by a number of international products in all spheres of life. Many Chinese and other Asian national companies also released their wares. This gave the average Indian at least four options.
The first option of buying highly priced superior quality original products from the Western Countries. The second option is that of the cheap lookalikes mostly from oriental countries like China, Taiwan, Vietnam and Korea. These were commonly referred to as duplicates. A third reasonable and genuine option was also offered by the liberalised Indian market – the Japanese products. These Japanese products, particularly the watches and calculators, were diametrically different from either the Western or the Oriental country products. They were priced somewhere in between and offered technology products with graceful designs. No matter what happens, these Japanese goods exceed your expectations. The fourth option was the local Indian products. These were rather crude in their design, usually low in quality and may or may not work testing your luck.
Chinese products, the duplicates, looked more American than the American products themselves but with Mandarin notations. From a distance it is difficult to say which is which. The most popular example in this direction was the copy of popular Batteries. Street vendors used to dispense American lookalike batteries for Rs5 while the original western would cost Rs95. Among the Indian products that stood the test of time were mostly food and dairy items and some watches/clocks.
This period of 90s in India paralleled the European Union’s efforts to revive the defunct industries that were bombed out in World War II. Also, around this time domestic airlines pampered the passengers by giving cheap watches as gifts and souvenirs. Net result: both my father and me developed a passion for collecting watches. My father’s patients would gift him cheap Chinese or so-called duplicates of the popular European watches. While he still collects these cheap watches, I, in due course, fizzled out. Of course, as of today, the pace at which the companies release newer designs outran our passion.
Mobile handsets, particularly the cheap ones that flooded the Indian market, fuelled our passion to collect handsets. So, now both of us have an additional avocation of changing mobile handsets as frequently as possible. Since in 2002 I was in Shimla and my dad was in Hyderabad, it became an unwritten rule between both of us that we appear with a different mobile handset every time we met. This passion continued for about a decade till 2012. By this time, I covered two cities – Shimla and Guwahati in Northeastern state of Assam. My father having retired from active government service lived (and continues to live in, touch wood) in Hyderabad which is in the south Indian state of Telangana.
A neighbourhood mobile vendor used to supply my father with cheap mobile handsets. For some unknown reason he used to call my father ‘Uncle’ and me as ‘Sir’. So, my mother and me used to pull my dad’s legs by calling the mobile vendor as his nephew.
As per our passion, we regularly changed our mobile phones. This continued till sometime… literally till 2018… when the 4G services were launched. Around this time the mobile ‘nephew’ of my father stopped supplying newer versions of handsets to my father.
But when he supplied mobile handsets to my father, he also used to do an additional service to my father: every time my father changed his handset, the mobile ‘nephew’ would somehow do a data transfer from the older handset to the new one. This I call an additional service because my father, as I mentioned earlier, uses hearing aids. So, the mobile handset must also be connected to the hearing aid through Bluetooth or other reliable technology. This is followed by a calibration of the hearing aid with the audiologist. All this took at least 2 – 3 days and multiple visits to both the mobile vendor and the audiologist. The mobile ‘nephew’ was very enthusiastic and never complained about any inconvenience. Other mobile shop owners would bluntly ask my father to get the calibration done elsewhere or with the service centre present at the other end of the city.
In one of the exchanges of mobiles, the data could not be properly transferred.
*
In June 2020, I guess, the government relaxed the lockdowns for the first time. Promptly, my father headed to a neighbourhood mobile phone shop and bought a 4G handset as per my recommendation. To my surprise, my father did not go to his mobile ‘nephew’. He went to a high-end mobile shop. My father this time bought an advanced model of a popular company’s handset.
After a day or two, and more video conferences later, my father expressed happiness and thanked me saying that for the first time in his life I gave a correct advice.
But now he needed something from the earlier unfinished data transfer. He wanted the data in the older mobile handset into the new handset. I took both the handsets to the new vendor and requested him to do the transfer. He gave a polished glib talk giving me the impression that the earlier handset is a cheap model from which it is better not to transfer the data. Crestfallen, I dragged myself to my-father’s-mobile-nephew and asked him to do the needful. The nephew told me that he failed to get permission for 4G and 5G so he’s at a loss as to help me.
“…that”, the nephew told me then, “is also the reason why your father no longer procures his mobiles from me”.
*
Two years of COVID restrictions rolled on somehow. For more than a year and a half every Indian was literally imprisoned in their respective homes due to the on-going pandemic.
The technology argument resurfaced between me and my father once again.
Dad said, “…again the problem of poor-quality video and audio…”
“Ah! Our service provider has now upgraded to 5G+ …Your handset is 4G… Change your handset…”
“Hmm… you mean there’s no problem with the handset?”
“Yeah! There’s no problem with the handset. It is just outdated. It is no longer compatible with the existing technology“, I quipped.
“What do you mean?“
I played the cards differently this time.
“We are three people in this house now. How comfortable will it be if suddenly there are 15 people in this house now?”
“If you talk like that, a greater number of people can be made to adjust in the house…”
“But what if everyday 15 people keep coming into the house without vacating?”
“Ah! Then that will be a problem…”
“Ditto for your handset… It is receiving more information from the network than it can handle…”
“The Apps are also freezing occasionally…”
“Same logic… they are receiving more information and upgrading themselves to the new technology… time to change your handset…”
“How much will a basic handset that works will cost me?”
“The one that is compatible will cost you around Rs15,000. The one that is also compatible with your hearing aids will be at the least Rs 20,000.”
Well, since my childhood, I always kept myself updated on the prices of the latest in market whether I need those items or not. Wishful thinking, I guess.
“If this is the case then, every year or two even if there is no malfunction, I am forced to change my handset. This is very bad…”
“That’s the flip side of the technological advancement… Whether you like it or not… Whether there’s a malfunction or not, we are forced to change our products leading to huge amounts of pollution…”
“Very bad state of affairs. Think about the laptops then. Unnecessarily we are shelling out truckloads of money just to keep us abreast of the technology…”
“Very bad state of affairs… the technology developers think everybody is a billionaire and everybody’s a computer geek…”
*
Thanks to our passions, every year, me and my dad each spend at least Rs8000 just for the batteries so that our watches are in working condition. The other day, I took an Indian watch of mine for servicing which I bought in 2001 with the first salary I received after my PhD. I bought it for Rs400 then.
The servicing personnel cooed, “Is this watch still working?”
Nostalgically, I asked, “What’s the price of this model now?”
“This model is no longer produced Sir…”
If this episode makes me misty-eyed, my Japanese watch always gives me goosepimples.
In 2010, I found a display board in a watch shop in the Fancy Bazaar of Guwahati that read, “Japanese – EcoFriendly watches”. I walked into the shop and bought the watch for about two thousand bucks. The manual said, “10-year Battery Life”. Believe it or not, it lasted 15 years and this is the only watch which did not give me an opportunity to change its battery.
Good and Honest things in life must be appreciated at the first opportunity.
[1] Telephony is the technology involving telephones for communication (audio or video), and data exchange between distant parties
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